Jun 25

What is a POS System in a Restaurant?

What a point of sale system looks like in a restaurant and how you can benefit from them.

A restaurant POS software is a point-of-sale system that processes the various transactions that take place at a restaurant. When this technology first hit the scene, it was simply a restaurant billing software that could accept orders and then generate receipts. Over time, POS systems for restaurants have become so much more. Now, they’re an integral part of managing a restaurant that can make your day-to-day responsibilities so much easier.

Restaurant POS systems are evolving the way these businesses operate, bringing cohesive data from the customer orders to the servers, and also from the greeters to the cashiers. This technology can enable you to take payments from anywhere in your restaurant and even online. 

Bringing these varying payment streams together is important, especially if your restaurant offers online ordering. In this blog, we’ll cover how a restaurant can use a POS system and the benefits that they offer.

First, How Can a Restaurant Use a POS System in Their Business?

POS systems can be used in a number of different ways: 

  • To speed up the ordering process for both customers and staff
  • Heightened customer data security
  • Inventory management and organization
  • Financial reporting
  • Menu updates and optimization
  • Staff scheduling

To maximize the power of your POS system, it should be able to integrate with the other platforms that you use in running your restaurant. Whatever functions these additional technologies might be fulfilling, POS systems are built to easily connect with other digital solutions, for a more unified experience. 

How to Choose the Right POS System for Your Restaurant

To find the POS system that works best for you, there are a few specific areas you should focus on. Here are some questions to consider that can help you when choosing the right POS system for your restaurant: 

  • Does it accept credit and debit cards in my area? What are the additional fees?
  • Can it integrate with my other operational and financial software?
  • Does it have any reporting capability? What information does this reporting provide? 

Data is what makes the POS system powerful and accessible. Through this generated information, you’ll have all the details at your fingertips for calculating food costs, preparing menu prices, addressing food waste, managing staff hours, and improving performance.

The Benefits of POS Systems for Restaurants 

There are a number of reasons why your restaurant should be leaning on a reliable POS system.

Reservation management

Modern POS systems can integrate your reservations from phone and online bookings. Swapping tables, specifying guests’ names, and time changes are now easily manageable, which can allow you and your staff to focus your time on other responsibilities. 

Through your POS system, you can make last-minute changes on one tablet or computer while keeping everyone informed on the updates made — e.g., who is supposed to be staying at the lounge, which group wants mozzarella sticks, who didn’t show up at the anniversary event dinner, etc.

Communication (front of house and back of house)

Waiters and servers can enter orders directly into the POS system, leaving their comments and notes for specific customer requests. Chefs will be notified in real-time without having the servers go back and forth to the kitchen, causing wasted time and additional human effort. 

How you go about this is up to you! Some restaurants have tablets or other devices to allow staff to put in their orders, while other restaurants give these devices to their customers to let them order themselves. 

Food in Stock

POS systems are designed to track the inventory and ingredients associated with each menu item. When a customer orders a burger with double cheese and without pickles, the inventory will automatically update the number of items. Additionally, you can quickly identify and purchase items that are low in inventory since the POS system displays the updated records of your materials. 

Food costs

POS systems record and display the data reflecting your expenses. You can calculate the costs of each menu item and you’ll be able to analyze real-time reports from the POS platform.

Inventory management

You can compare inventories and invoices received from suppliers since POS systems can be integrated with different inventory management solutions. By tracking inventory and sales, you can attain actionable insights and better understand which area of your restaurant operations needs to be improved. Plus, it can save you money when it comes to ordering inventory that you don’t really need.  

Menu optimization

With the POS system data on hand, you can easily optimize your menu options and identify the weak spots while cross-checking your sales data and food costs. You’ll be able to determine which menu items are worth the money, time, and effort of preparing.

Staff and restaurant performance reporting

The POS system displays employee metrics such as sales per staff, average tips per day, and attendance. You can also track data like the number of customers served and table turnover. Comparing this data regularly can help you manage the overall financial health of the business, as well as how your team operates.  

With these advantages and benefits offered through a POS system, you’ll be able to better manage your restaurant. A POS system is a simple but powerful way to streamline your efforts, automate your responsibilities, and run your restaurant more on autopilot.

Ready to get started? True POS is here to help. Get a free quote today or let us know how we can assist you in growing your business!

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