Dinerware is an intelligent restaurant management software that helps support various types of foodservice establishments, ranging from fine dining and casual dining restaurants to dive bars, food trucks, and more.
The software can operate on traditional and mobile terminals and Windows on most handheld devices, so it can be easily integrated into your existing hardware.
A versatile and multi-functional foodservice partner, Dinerware can be a powerful tool in business and staff management.
Drive Business Efficiencies with Dinerware
There are a number of ways that Dinerware can support you in running your restaurant. Here are just a few of its benefits.
1. Order Placement
Waiters and client-facing personnel no longer need to leave the front of the house to deliver their orders to the kitchen. Dinerware lets you input the orders and send them to the kitchen right from the table. This cuts down the time and energy spent by staff moving to and from the kitchen. It also reduces the risk of human error when inputting and relaying orders.
Dinerware can also be integrated with the restaurant’s website so you can easily consolidate the orders received online to those ordered in the physical store. This lets you cater to orders for delivery and curbside pickup.
Ultimately, it means you can better streamline these processes to save time and money and reduce the chance of errors.
2. Table Management
Dinerware makes it easier for diners and staff to complete transactions by enabling customers to pay for their meals at the table. This is particularly useful for table service establishments such as cafes and restaurants as it saves the waitstaff from the typical back-and-forth between the register and the customers’ table.
This can lead to a shorter waiting time and smoother transactions, making for an overall better experience for your customers.
3. Menu Management
Alter and optimize your menu, even off-site or across different locations. Dinerware lets you change up the items offered on your menu and adjust your prices. So, you can easily switch up your daily specials or promoted limited-time offerings.
You can also tweak the published cost when you’re running discounted prices or special in-restaurant promo.
This will be especially helpful for restaurants that have multiple locations, because it’ll help you maintain consistency across them and make adjustments as desired, in one fell swoop.
4. Staff Scheduling
Dinerware comes with a time clock feature where your service staff can clock in and out during their shifts. Because the software keeps track of this information, you have visibility of staff attendance and punctuality.
You may also be able to identify the high-performing employees based on who is on shift during peak service hours.
Not only does this help you identify your most efficient team members, but it helps you schedule your teams more efficiently.
5. Inventory Management
The Dinerware system functions as one convenient hub for managing the menu and communicating orders from customers. The data stored and tracked by the platform will enable you to efficiently take stock of your inventory.
For example, if you have a daily special or a “while supplies last” type of promo, you can track how many orders you can still accommodate for the day based on how many people have ordered it so far. The system updates in real-time, too, so it minimizes the risk of having to go back and disappoint a customer by telling them that their order is unavailable.
These days, tracking inventory manually or with some outdated computer system won’t make the cut. You need something more automated and effortless.
6. Diverse Payment Methods
Dinerware enables foodservice establishments to accept different types of payment methods such as cash, card, contactless, and EMV. This lets you cater to the different payment preferences of your patrons, boosting customer satisfaction and convenience.
Especially in the era of COVID-19, when people are looking for ways to pay that don’t involve making physical contact, offering these options is vital to your business’s success and your relationship with your customers.
The system can also be integrated with True POS’s Cash Discount Program.
7. Customer Engagement
Dinerware is compatible and can accept loyalty programs, so delight your customers with incentives to drive repeat patronage. Reward them for their continued support with redeemable points or promos. You can also issue and accept gift cards, so those who have become advocates of your restaurant can encourage others to try your business.
Loyalty and reward programs are excellent for both bringing in new business and retaining the diners that you already have. People always appreciate being rewarded for staying loyal to your restaurant.
Are you ready to optimize your restaurant’s business operations with Dinerware? Talk to True POS today. Beyond providing unmatched technology, we take care of the details and support you every step of the way.
Plus, with excellent customer service, we help you achieve your business's full potential in no time and continue providing technical support as you need it. Whether we’ll be your first POS system or you’re switching from your current software, we’ll be there to guide you through it.
Talk to us about getting a free quote!