5 Myths About POS Systems Debunked

Don't let these misconceptions and myths about POS systems stop you from exploring them! Let's cut through the clutter.

When it comes to most advances in technology, there are always at least a few preconceived notions and misconceptions about how they work. The same can be said for POS systems. These barriers prevent business owners from adopting new technology and growing with the times. It also means that businesses deprive themselves of making smarter decisions and conducting their day-to-day operations more efficiently.

In this article, we reveal the truth behind the top five myths about POS systems.

5 Myths About POS Systems You Shouldn’t Believe

1. POS Systems Are Not That Different from Cash Registers

First, let’s get the big one out of the way. Many don’t understand the point of POS systems because of the misconception that they don’t offer more value compared to a traditional cash register. But this is untrue! Cash registers do little more than process a transaction at the counter. Personnel input the transaction, store the money, and hand out the receipt. That’s it. 

A point-of-sale system does all that and a whole lot more. It’s a multi-functional and customizable system that can help drive business efficiencies. It can help monitor stock levels, track sales information, and speed up counter transactions.

When loaded up with the right features to fit your business, it can also boost customer engagement and loyalty, improve staff management, and make accounting easier.

2. POS Systems Cost Too Much

More than a price tag, this one is a matter of perspective. Think of it this way – would you buy a smartphone, or would you prefer to send your mail by post, call your friends via landline, and compute on a calculator? Chances are, especially in this day and age, you’d buy a smartphone. This is because the cost of convenience and functionality outweighs the price tag.

A POS system is the same way. Yes, it may cost a bit more than your traditional cash register. But consider how many hours you’ve spent (and corresponding employee salaries) on tedious manual inventory. Think about the pains of accounting, of trying to understand what’s selling and what’s not, of figuring out how to reach your consumers. A POS system automates many of those tasks, and more, making running your business much easier.

Many businesses that switch to POS systems see an ROI within weeks. It provides vital insights into your business and drives efficiencies through automation and data analysis, helping you make smarter business choices and cut down on costs. 

3. POS Systems Are Just for Big Businesses

For those who have a deeper understanding of POS systems, there’s a misconception that it’s only for big businesses like franchise stores or multi-location restaurants. The logic is that a mom-and-pop store or a convenience store does not need all the bells and whistles that come with a POS system. But again, wrong! 

Because POS systems can be customized, they are meant to scale with your business. You can tailor your POS system with the features that you need to grow your business. Do you have a small, local, family-run restaurant? A mobile POS system will help your waitstaff communicate with the kitchen without leaving the floor and enable them to process transactions at the table.

Thinking of setting up a second cashier counter? A cloud-based POS system can track multiple simultaneous transactions and will consolidate your sales information across lanes. After all, every business — both big and small — can benefit from faster transactions, happier customers, and informed decisions.

man at cash register

4. POS Systems Are a Hassle to Set Up and Learn

If you’re used to a traditional cash register that only has a few buttons to push, the concept of a multi-functional POS system can seem daunting. And it’s valid for business owners to worry about losing customers in the time it takes to set up and learn a new system.

However, modern POS systems are designed to be intuitive and user-friendly, so even those who aren’t tech-savvy can easily learn to navigate them. If you know how to use a smartphone or tablet, then you can learn how to use a POS system.

The time required to set up the POS hardware will depend on the type that you get. Mobile options like Clover Flex and Clover Mini are handheld devices, so they’ll take less time to set up versus the full countertop Clover Station Pro

Most importantly, choose a provider that offers on-site services and continuing support and maintenance. True POS helps you every step of the way, from implementation and staff training to product repairs and upgrades. We make it easy for you to have your POS system up and running, taking care of the details so that you can stay focused on growing your business. We'll even travel to your business and handle the installation. We truly are your one-stop-shop.

5. POS Systems Are Easily Compromised

There’s an enduring caution for cloud-based systems because of the purely digital processing and storing of information. But cloud-based POS systems are built with robust safety and protection protocols to keep sensitive information secure. For example, all of True POS’s Clover products are designed with Clover Security to prevent fraud.

Furthermore, the beauty of cloud-based POS systems is that they enable you to view and track your business’s information in real-time and from anywhere. Should anything happen to your hardware, your data remains safe and accessible.

Having ways to automate and streamline your daily operations at work is imperative. A quality POS system can be your greatest asset.

Have you changed your mind about POS systems? Let us help you get started! Reach out and let us know what you need, or get a free quote.

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